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  • Can I change the shipping address?
    We start processing your order as soon as you submit it, so we are unable to cancel, edit, or add products to your order after you complete it. If your order has shipped out, we can provide you with a shipping number and you can attempt to contact the delivery company directly to make changes to your delivery.
  • Returns & Refunds
    You may browse more details about Returns & Refunds here. We only offer a refund or exchange if the item is broken. Please do not send your purchase back to the warehouse. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.If you purchased from another retailer, please reach out to that retailer for returns or exchanges.
  • How can I get a promotional code?
    We have events occasionally, including discounts or seasonal sales, so please stay tuned and follow us on social media. We will announce our seasonal promotions on our website and social media.
  • Where is my order?
    Most orders ship within 5-7 business days (Mon-Fri). Once it's shipped, you will get a shipping confirmation with tracking. Learn more about shipping by clicking here.


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