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Missing Piece Replacement

We’re excited to share that Pintoo now has a new brand — PieceRelax!
We're gradually bringing all related features into the official PieceRelax website.
Please click on here to submit your request for missing pieces.

*NOTE:

The replacement is shipped via airmail and it usually takes 21 to 30 days to arrive. 

The missing piece replacement service period for all products supplied by Pintoo Corporation is ONE YEAR from the original invoice date.

*Reminder:

Kindly note that the actual replacement pieces you receive may exhibit slight color variations and minor misalignments when compared to your puzzle.

​To ensure smooth delivery, please provide your shipping address in a clear and accurate format, including all necessary details such as street name, house number, city, state, postal code, and country.

If missing piece count is more than 1 piece, we may ask for more photos.

Upload Photo A
Upload supported file (Max 15MB)
Upload Photo B
Upload supported file (Max 15MB)

Thanks for submitting!

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